We collect and store personal information including, among other information, some or all of the following: name; email address; and billing information, such as address, phone number and credit card number. If you do not wish to have your credit card number stored, please contact Customer Support. We also receive and may store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies" and we obtain certain types of information when your Web browser accesses More information on our use of "cookies" can be found below.

In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your personal or professional interests, experience with our products, and more detailed contact preferences. Customers and visitors always have the option of choosing not to provide us with this information.

We may also employ certain applications, such as the various components of Security Center, to retrieve information about your computer system to assist us in the provision of services that you have chosen to subscribe to or use. This information is essential to enable us to provide you with quality service, and for that reason there is no opt-out available for this information collection.

Black Rock uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, including fulfillment of orders and promotional offers, to communicate back to you, for marketing programs, to update you on service and benefits, to personalize our Web sites for you, and to manage and renew your subscription(s). Credit card numbers are used only for payment processing and fraud protection, and are not used for other purposes without your permission.

If you provide us with your email address when you register as a customer or make a purchase from us, we may occasionally send you email with recommendations or notices of new products, prices, and services. This email may include paid advertisements from third parties. At the time you register or make a purchase, you will be given the opportunity to opt into our out of this service. If you do not initially choose to opt out, you may still block future email of this type, simply by following the unsubscribe instructions that accompany all such communications.

We follow industry standard practices for email marketing and customer contact, and we urge our business partners to do so as well.